Privacy Policy

Last updated: December 2024

Artqjua B.V. ("we," "us," or "our") operates the website artqjua.live and provides Japanese restaurant services. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

Data Controller

The data controller for your personal information is Artqjua B.V., a company registered in the Netherlands with registration number N202145142, located at Stationsweg 178, 4831 DW Breda, North Brabant, Netherlands.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, and any messages you send through our contact forms. We also collect technical information about your device and how you use our website, including IP address, browser type, pages visited, and time spent on our site. When you make a reservation or inquiry, we may collect additional information such as dietary preferences, party size, and special requests to better serve you.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Legitimate interests for providing and improving our restaurant services
• Contract performance when you make reservations or orders
• Consent for marketing communications and cookies
• Legal obligations for tax and accounting purposes

How We Use Your Information

We explain how we use your information in this section. Your personal data is used to process reservations, respond to inquiries, improve our services, and communicate with you about your dining experience. We use your contact information to confirm reservations, notify you of any changes, and follow up on your experience. Technical data helps us understand how visitors use our website so we can improve functionality and user experience.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and restaurant, conducting our business, or serving you. These parties are obligated to keep your information confidential and use it only for the purposes for which it was shared.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. Reservation data is typically kept for up to 2 years for operational and customer service purposes. Contact form submissions are retained for up to 1 year. Technical data and cookies are retained according to our Cookie Policy. We may retain certain information longer if required by law or for legitimate business purposes.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access: You can request a copy of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of how we use your data
• Right to data portability: You can request transfer of your data
• Right to object: You can object to certain types of processing
• Right to withdraw consent: You can withdraw consent for data processing

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Children's Privacy

Our service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, your rights under GDPR, or how we handle your personal data, please contact us at:

Supervisory Authority

If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your EU member state.